Return & Exchange Policies
General Return Policy
I am happy to accept returns on non-custom pieces within 7 days of the customer's reciept of their item.
Since all items are originally shipped for free, the buyer is responsible for return shipping, unless the item was damanged during the original shipping. If this is the case, please send me a photo of the damanged item within 24 hours of reciept (see Contact).
Refunds will be issued back to the buyer's purchase method.
Custom Order Returns or Exchanges
All custom orders are final. If the item is damanged upon receipt, please email me a photo of the item within 24 hours of receipt (see Contact) and we'll work out the details (repairing the piece, crediting your account, partially or fully refund, etc.).
The items I create are one-of-a-kind therefore, I do not do exchanges.